Thank you for visiting strandsciencehealth.online (the “Site”) owned and operated by Strand Science (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or use our services.
By using this Site, you consent to the terms of this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page with an updated effective date.
1. INFORMATION WE COLLECT
A. Information You Provide
We collect information you provide directly, including: name and contact information (email, phone number, address), payment and billing information, account credentials, and communications you send to us.
B. Information Collected Automatically
When you visit our Site, we automatically collect: IP address and device information, browser type and operating system, pages visited and time spent on Site, referring website addresses, and location data (approximate).
C. Cookies and Tracking Technologies
We use cookies and similar technologies to: keep track of items in your shopping cart, remember your preferences, analyze site traffic and usage, deliver targeted advertising, and send cart reminder messages via SMS.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to: process and fulfill your orders, communicate with you about orders and services, send promotional messages (with your consent), improve our Site and services, prevent fraud and enhance security, and comply with legal obligations.
3. SMS/TEXT MESSAGE PRIVACY
When you opt-in to receive SMS messages from Strand Science:
We collect your mobile phone number solely for the purpose of sending you marketing messages, order updates, and promotional offers. Message frequency varies based on promotions and your account activity. We do NOT sell, rent, or share your mobile number with third parties for their marketing purposes.
You may opt-out at any time by replying STOP to any message. Message and data rates may apply.
4. SHARING YOUR INFORMATION
We may share your information with: service providers who assist our operations (payment processors, shipping companies, marketing platforms), legal authorities when required by law, and business partners for fraud prevention. We do not sell your personal information to third parties.
5. DATA SECURITY
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. YOUR RIGHTS
Depending on your location, you may have rights to: access, correct, or delete your personal information, opt-out of marketing communications, request data portability, and withdraw consent for data processing.
California residents have additional rights under the CCPA, including the right to know what personal information we collect and the right to request deletion.
To exercise these rights, contact us at [email protected]nline We do not sell personal information as defined by the CCPA.
8. CHILDREN’S PRIVACY
Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it.
9. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new effective date.
10. CONTACT US
If you have questions about this Privacy Policy, contact us at:
Strand Science Spaces Downtown, 444 SW 2nd Avenue Orlando, FL USA Email: [email protected]nline Phone: (305) 636-1156